Privacy Policy

The operator of the Platform is “MƏNZİL PARK” Məhdud Məsuliyyətli Cəmiyyəti (TIN (VÖEN): 1703785161; hereinafter — “Menzil Park”).

The services are provided on the basis of licence No. 589 issued by the Ministry of Digital Development and Transport of the Republic of Azerbaijan for the formation of personal data information resources, the creation of information systems and the provision of services related to them.

This Privacy Policy (hereinafter — the “Policy”) applies to the menzilpark.az website, the Menzil Park mobile application (for iOS and Android), the management panel, and all services provided through them (hereinafter together — the “Services”). Menzil Park is a platform that digitalises the management of newly built residential buildings and residential complexes and consists of parking and building management modules.

Personal data is collected, processed and protected in accordance with the Law of the Republic of Azerbaijan “On Personal Data” and other applicable legal acts.

By using the Services, the user confirms that they have read this Policy and accept its terms. If you do not agree with the terms of the Policy, please do not use the Services.

1. Key definitions

In short: the meaning of the main terms used in the Policy.

The terms used in this Policy have the following meanings:

• Personal data — any information that allows a natural person to be identified, directly or indirectly;
• User — a natural person who uses the Services in any form;
• Payment organisation — a licensed organisation that processes online payments within the Services;
• Cookie — a small text file stored on the user’s device when using the website.

2. What data do we collect?

In short: we collect only the data necessary to provide the Services.

Menzil Park collects personal data only to the extent necessary to provide the Services. The composition of the data collected depends on how and for what purpose the user uses the Services.

This data may include, in particular, contact and account details, apartment and payment details, a vehicle’s state registration plate and access records, as well as technical data automatically recorded when using the website.

This data is entered into the platform only for the purpose of providing the Services and is not used in a manner inconsistent with that purpose.

3. Payments and card details

In short: your card details are not transferred to Menzil Park and are not stored by us.

Within the Services, online payments are made through a licensed payment organisation. Online payments made on the website are currently processed by the GoldenPay payment system.

Bank card details (card number, expiry date, CVV/CVC code) are entered directly on the payment organisation’s secure payment page and are processed in accordance with that organisation’s privacy policy. Menzil Park does not receive, process or store this data. GoldenPay’s privacy policy is available at goldenpay.az/policy.

After a payment transaction is completed, Menzil Park receives only the information provided by the payment organisation that reflects the result of the transaction — the date and amount of the payment, the transaction identification code and the masked card number.

4. What do we use the data for?

In short: to provide and improve the Services.

Menzil Park uses personal data only for predetermined and lawful purposes. These purposes include providing the Services, receiving and responding to user enquiries, sending notifications related to the Services, and analysing and improving the quality of the Services.

Personal data is not processed for any other purposes that are inconsistent with the purposes set out in this Policy.

5. Who is the data shared with?

In short: we do not sell your data and transfer it to third parties only to the extent necessary to provide the Services.

Menzil Park does not sell or lease users’ personal data to third parties and does not use it for other commercial purposes.

Personal data may be transferred only to the extent necessary to provide the Services and only to partners that ensure the operation of the Services:

• payment organisations — for the purpose of carrying out payment transactions;
• technical service providers — for the purpose of sending notifications and carrying out analytics on website usage.

The amount of data transferred to partners is limited to what is necessary to provide the relevant service.

6. Do we use cookies?

In short: yes — to remember your language choice and, with your consent, also to compile website visit statistics.

Cookies are used on the website to remember the language selected by the user and to analyse website visit statistics in aggregated form.

Analytics and advertising cookies are activated only after the user gives consent through the notice on the website. The consent given can be changed at any time via the “Cookie settings” link at the bottom of the website.

The user may delete cookies or restrict their storage at any time through their browser settings. In that case, some features of the website may not work fully or at all.

7. How long is the data stored?

In short: for the period necessary to provide the Services.

Personal data is stored for the period necessary to achieve the purpose for which it was collected and to provide the Services, as well as in accordance with the legislation of the Republic of Azerbaijan.

The storage period is determined depending on the type of data, the purpose of its processing and the requirements of applicable legislation.

8. How is the data protected?

In short: we take organisational and technical measures to protect your data.

Menzil Park takes the necessary organisational and technical measures to prevent unauthorised access to, alteration, disclosure or destruction of personal data.

Data is transmitted over an encrypted connection, and access to it is restricted to persons with the relevant authority.

However, no technical means can give an absolute guarantee of the complete security of data transmitted over the internet or stored in electronic form.

9. Do we collect data from children?

In short: the Services are not directed at persons under 18 years of age.

The Services are not intended for persons under 18 years of age. Menzil Park does not knowingly collect personal data from persons under 18.

If it is discovered that such data has been collected, Menzil Park takes reasonable steps to delete it. Persons who are aware of this may contact info@menzilpark.az.

10. How can I contact you about my data?

In short: you can contact us regarding your data.

Users may send their questions and requests regarding their personal data to info@menzilpark.az.

Incoming requests are considered in accordance with the Law of the Republic of Azerbaijan “On Personal Data” and other applicable legal acts.

In order to consider a request, Menzil Park may request additional information to confirm the identity of the person making the request.

11. Is this Policy updated?

In short: yes, as the Services and legislation change.

Menzil Park may amend this Policy in connection with changes to the Services, business processes or applicable legislation.

The updated version of the Policy is published on this page, and the “Last updated” date shown at the top of the page is changed accordingly. The updated version takes effect from the moment it is published.

Users are advised to review the Policy from time to time. Continued use of the Services after an update is deemed to be agreement with the updated version of the Policy.

12. How can I contact you?

You may send your questions, suggestions and requests regarding this Policy using the details below:

• Company: “MƏNZİL PARK” Məhdud Məsuliyyətli Cəmiyyəti
• TIN (VÖEN): 1703785161
• Email: info@menzilpark.az
• Address: Bayıl Plaza, Qurban Abbasov küç. 29, Bakı

The rules for using the Services are set out on the Terms of Use page.